Privacy Policy

1. Who We Are

Kindle House Events Ltd ("we", "us", "our") is a company registered in England and Wales under company number 16954537. Our registered address is 23 Burrfields Road, Portsmouth, England, PO3 5DP.

We are the data controller for the personal information we collect through this website and in the course of providing our catering services.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: [email protected]

2. Information We Collect

We may collect the following types of personal information:

• Contact information: your name, email address, telephone number, and postal address
• Event information: details about your event including date, type, guest count, and venue
• Dietary information: dietary requirements and food allergies you provide to us
• Communications: records of your correspondence with us
• Technical data: IP address, browser type, and website usage data collected automatically

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide catering quotations
• Plan and deliver catering services for your event
• Manage dietary requirements and allergen information
• Send you information about our services where you have consented
• Improve our website and services
• Comply with our legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract: where processing is necessary to provide our catering services to you
• Consent: where you have given us explicit consent to contact you
• Legitimate interests: where we have a legitimate business interest in processing your data
• Legal obligation: where we are required to process data to comply with the law

5. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with our legal obligations. Enquiry data is typically retained for 2 years. Client data for completed events is retained for 7 years for accounting and legal purposes.

6. Sharing Your Information

We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating our business, subject to appropriate data protection agreements.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

8. Cookies

This website uses essential cookies to function correctly. We do not use tracking or advertising cookies. You can control cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.